For NCQA, what documentation must agencies provide to confirm primary source verification?

The need for written confirmation of the agency's processes aligns with NCQA (National Committee for Quality Assurance) standards, which require organizations to ensure that their credentialing processes are thorough and transparent. This documentation serves as evidence that the agency has established clear protocols for verifying the credentials of healthcare providers directly through primary sources.

Providing this written confirmation demonstrates that the agency follows a systematic approach to credentialing, which is critical in maintaining high standards of care and patient safety. It outlines the processes used to confirm qualifications, such as licenses and board certifications, directly from the issuing bodies, which is a central tenet of primary source verification.

The other options, while they may be relevant in some contexts, do not fulfill the specific requirement for demonstrating compliance with primary source verification as clearly as written confirmation does. For instance, annual summary reports and training logs do not specifically relate to the credential verification processes, and a list of licensed providers, while useful, does not provide the necessary verification documentation on its own.